Frequently Asked Questions

Frequently Asked Questions

What is Second Breath?

Second Breath is a veteran-owned online coffee and tea brand inspired by renewed purpose, everyday rituals, and the adventures still ahead.

What will you offer at launch?

Explore our active assortment of individual coffees and teas, including everyday, decaf, flavored, seasonal, and herbal tea selections, alongside one-time-only holiday bundles. Current selection and availability are shown in our online store.

Can I choose whole bean or ground coffee?

Yes. Coffees are offered with Whole Bean or Drip Grind options where available. Tea products do not use a grind selector.

How long does fulfillment take?

Current fulfillment guidance is typically 2–5 business days before carrier transit begins. Weekends, holidays, and high-volume periods can extend processing time.

Will multiple products ship together?

Multiple products are typically packaged and shipped together, although some orders may arrive in separate packages or with separate tracking numbers when fulfillment needs require it.

How much is shipping?

Standard shipping is free on domestic orders with an eligible merchandise subtotal of $35 or more. Orders below $35 have an $8 standard shipping rate. Express shipping is currently $15 where available. The final shipping method and total are shown at checkout.

What is Compass Crew?

Compass Crew is our free community. Members receive a $1 welcome offer, news, and special promotions. Our planned November 11–December 10, 2026 introductory promotion offers eligible free members 5% off 2 qualifying items, 10% off 3, or 15% off 4 on one-time orders, once the membership-only discount is activated and verified. Beginning December 11, the tiered discounts are intended for qualifying recurring subscribers. Free membership continues. Promotional offers do not stack unless expressly stated. Optional text alerts require a separate SMS marketing opt-in, which is not yet enabled.

Can I subscribe to coffee or tea?

Eligible individual coffees and teas offer an optional Deliver every month choice on their product pages with 7% off the first subscription purchase and every monthly renewal. One-time purchases are still available, and all bundles remain one-time purchases only. Shipping and taxes are shown at checkout. Read subscription terms.

How do I contact Second Breath?

Email secondbreathcoffee@gmail.com or use our Contact page. Second Breath remains your customer-service point of contact even when an issue requires coordination with our fulfillment partner.